CANDLE INFORMATION
The most common size is the 8oz glass jar, and then the 16oz jar, but Willow Ridge Candles offers other sizes as well, especially for a wholesale custom order. Here is what we offer:
Lip Balm | Soap | Clamshell Melt pkg | 2oz tins/jars | 4oz tins/jars | 8oz glass jar | 16oz glass jars
The clamshells, chapsticks, 2oz and 4oz sizes are what most use for promotional orders, or subscription boxes. The 8oz and 16oz tend to sell best in retail stores.
Elissa Carr is the shop-owner, she hand-pours each candle and they are made in micro batches to ensure the best quality. Each candle is made with all-natural soy wax [no additives,] and a blend of essential as well as man-made oils that make up each fragrance. They are all phthalate free. All tins and glass jars are designed and tested to hold candles, and all wicks are cotton and lead-free.
Minimum of $100 order requested for wholesale orders of any kind.*
PRICING, BILLING, AND SHIPPING
Pricing will vary depending on desired candle size, and for bulk orders, quantity needed. Please email me at elissa@willowridgecandles.com I will reply at my earliest convenience which is usually within 24 – 48 hours.
Bulk and wholesale pricing are available for large-quantity orders for occasions and opportunities such as:
- Subscription boxes (customizable)
- Pre-order promotions for authors
- Wholesale in retail stores [Brick & Mortar]
- Wholesale online retail stores
- Personal special occasions such as weddings, baby/bridal shower, and party favors, you name it!
Payment can be processed via credit card or Paypal. A down payment/partial payment is required for all orders and payment in full is required before I ship your items out to you.
Shipping costs are billed to the customer on the invoice/purchase order, or customers may discuss arranging a shipment with their own Fed-Ex or UPS number. All orders will be shipped via USPS or UPS depending on size, cost, and customer’s desired method with a tracking number. Local Orders can be shipped to the venue. Stores may also request delivery to site (free within 40 miles of Willow Ridge Candles, mileage fee will be quoted outside of radius) or they may arrange to pick up from Willow Ridge Candles (free of charge.)
PROCESSING TIME
General bulk/wholesale production time can range from 1-4 weeks upon receipt of the deposit, depending on the size of the order. Depending on the size of the order, supplies will not be ordered until the down payment is received and I cannot start production until that point. I will be happy to provide an estimated processing time based on your candle needs! If you are inquiring about an especially large order, please allow sufficient processing time.
CANCELLATIONS, RETURNS, DAMAGES
Any custom bulk orders may not be canceled once the order has gone into production. Any special items specifically ordered for the custom order (specially ordered fragrances, custom labels etc) will not be refunded.
Bulk/wholesale orders that were not customized may be canceled prior to a shipment depending on order size.
Should any items arrived damaged, please take and send photos to me immediately so I may assess and properly handle. Replacements can be sent for any damaged items.
Returns on wholesale/non-customized orders only can be accepted within 90 days of purchase. Items must be unused, unlit, and in good condition. The customer is responsible for any return costs and will not be refunded shipping costs.
WHOLESALE LINESHEET
4OZ JAR/TIN = 3.90/EA [46.80 a dozen] MSRP $7.20
8OZ JAR/TIN = 8.20/EA [98.40 a dozen] MSRP $14.00
16OZ JAR = 16.50/EA [198.00 a dozen] MSRP $28.00
Please use the below form when e-mailing me:
name:
business name:
phone number:
best time to contact:
whether you want to be contacted by email or phone:
scents:
quantity desired:
size[s] desired:
deadline [if applicable]: